Refund Policy offers 30 days money back guarantee policy. Customer provides his/her credit card information during registration and shall he/she decide to cancel the service within 30 days of registration, a refund of the service fee will be provided to the credit card number used to purchase the services once purchased equipment is returned in its original packaging and condition. Note: Shipping expenses are not refunded.

30 days money back policy is not available during high holidays - December 25 – January 15.

Service Cancellations

Service cancellation should be submitted via deactivation request located in Contacts section. Once cancellation request is submitted, customer is provided with detailed instructions.

For all other questions please refer to help section of this website.